At Vale Nest, we are committed to delivering your home essentials safely and promptly.
1. Payment Method
We currently offer Cash on Delivery as our only payment option. Please ensure that someone is available to receive and pay for the order at the delivery address.
2. Processing Time
All orders are processed within 1–3 business days. Once your order is confirmed, you will receive a notification with delivery details.
3. Delivery Timeline
After processing, your order will be dispatched and delivered within the estimated delivery time depending on your location. While we strive to ensure timely delivery, delays may occasionally occur due to unforeseen circumstances.
4. Shipping Areas
We currently deliver to a wide range of locations. If your area is not serviceable, our team will contact you after you place your order.
5. Order Issues
If you experience any issues with your delivery or if your package arrives damaged, please contact us within 1–3 days of receiving your order at [email protected]. We will work quickly to resolve the issue.